Privacy Policy

Welcome to Streats!
This Privacy Policy explains how Streats App LLC ("Streats", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application, website, and related services (collectively, the "Services").

By accessing or using Streats, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information that helps us provide a better experience for users and vendors.

Information You Provide:

Account Information: When you create an account, we collect your name, email address, phone number, and any other details you choose to provide.
Order Details: When you place an order, we collect information about your selected items, payment method, and delivery preferences.
Vendor Information: If you are a vendor, we collect business details such as your food truck or pop-up name, location, menu, and event schedules.
Communications: If you contact us, we collect your communication and any information you provide.

Information We Automatically Collect:

Location Information: With your permission, we collect precise location data to show nearby vendors and improve recommendations.
Device and Usage Information: We collect information about your device type, operating system, app usage, IP address, and activity on the Services.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate the Services, improve functionality, and offer a personalized experience.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Streats platform
Help you discover, order from, and track local vendors
Communicate with you about orders, promotions, and app updates
Personalize your experience with relevant recommendations
Provide customer support
Protect the security and integrity of the Services
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

Vendors: When you place an order, relevant order details are shared with the vendor you order from.
Service Providers: We may share information with trusted service providers who perform services for us, such as payment processing, hosting, analytics, or marketing.
Legal Requirements: We may disclose information if required to do so by law or to protect our rights, users, or others.
Business Transfers: If Streats is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.

4. Your Choices

Location Services: You can disable location tracking through your device settings, but this may affect core functionality.
Marketing Communications: You can opt out of marketing emails by following the unsubscribe link included in each email.
Account Information: You can update or delete your account information through your account settings or by contacting us directly.

5. Data Security

We use reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Streats is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will promptly delete it.

7. International Users

Streats is operated in the United States. If you access the Services from outside the U.S., you agree to the transfer and processing of your information in the United States.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by other means. Your continued use of Streats after updates means you accept the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us:

Email: hello@streats.food
Phone: 253-227-3946
Mailing Address: Streats App LLC, Seattle, WA